Powerpoint suddently went black....

Anonymous

While working on presentation and having multiple PPTs open, and after having closed one of those, the remaining ones went black...

If I move over slides they appear again one by one but the right screen (preview) is still black.

Any ideas?

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12 answers

Anonymous

2017-11-02T16:30:46+00:00

Hi Argyrios,

Have you tried a new version. Is there still the issue?

Thanks
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Anonymous

2017-10-18T18:33:45+00:00

Hi Argyrios,

I dropped Jeffrey a note on it not working. We'll see what else we can do.

Thanks
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Anonymous

2017-10-18T10:06:23+00:00

Thank you for your reply. Unfortunately this still happens, and always when I have opened a big presentation copied slides from the big one to the one I am working on and then closing the big one.

See screenshot below:
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Anonymous

2017-10-13T16:16:51+00:00

Hi Argyrios,

Did you get a chance to try Jeffrey's suggestions? Just want to track if it worked.

Thanks!
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Anonymous

2017-10-10T11:41:42+00:00

So there are two settings under File > Options > Advanced Settings:

-- Disable hardware graphics acceleration (this setting is worth trying to disable to see if that helps).

-- Disable Slide Show hardware graphics acceleration (this setting shouldn't impact your situation).
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