Outlook v15.20 - signature now has image embedded not a link

Anonymous
2016-03-08T09:10:13+00:00

This is a double post as I'm not sure that I posted in the OficeInsider area before.

This update seems to have screwed up my signature. Until now my signature had one image that was not embedded but a link. Now this behaviour seemed to have changed and the image is embedded in the message. Can we have the old behaviour restored?

Microsoft 365 Insider | Outlook | MacOS

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Anonymous
2018-02-26T18:25:59+00:00

Hi Kris,

I'll send it along now.

-Jesse

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  1. Anonymous
    2016-09-06T20:02:51+00:00

    A thousand times this! I gave up with the "support" we were getting as of 15.23 and reverted our entire company back to Outlook 2011 due to this issue.

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  2. Anonymous
    2016-09-06T21:06:37+00:00

    TheSamSmith,

    We had bug for linking to images earlier in the year, but it was fixed for the most common cases.  In your post, you mention "our use case relies on pasting HTML & hosted images into the signature, then changing where links resolve, in order to update images."   Are you saying that you are changing the URL dynamically?  If so, that is likely the issue.  Can you elaborate on how you are generating the URL to the image (post a sanitized HTML snippet if you can)?

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  3. Anonymous
    2016-09-06T21:20:33+00:00

    Thanks for the quick reply, John.

    We allow for a block of HTML with linked images to be pasted into the Outlook for Mac signature. These contain IMG links like:

    <img src="https://myimagehost.com/user/123/image"/>

    In our application (that's a dummy host above), we host the image desired by the user at the link specified. This may return one image for a while, but we let users upload a new image, which we then replace at the same link.

    For example I could update a company logo image by changing the image at the link above, so it would load my new logo next time it's displayed. These links are generated ONCE by our product, and are present in the HTML block that a user would paste into Outlook.

    We aren't changing the image "src" dynamically - that always stays the same. Instead we simply change the image file that is returned from the URL. When images are embedded in version 15.19+, the external link is removed and no longer referenced, so changing the file that is resolved to doesn't change the signature in Outlook 2016.

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  4. Anonymous
    2016-09-06T23:25:57+00:00

    TheSamSmith,

    The scenario with a fixed URL to a hosted image should have been fixed and released already.  If you don't mind, I'd like to get your exact HTML signature (with URL) so we can test with it.  I'll send you a private message to get the details (click on the "Messages" link at the top right of this page).

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