Outlook v15.20 - signature now has image embedded not a link

Anonymous
2016-03-08T09:10:13+00:00

This is a double post as I'm not sure that I posted in the OficeInsider area before.

This update seems to have screwed up my signature. Until now my signature had one image that was not embedded but a link. Now this behaviour seemed to have changed and the image is embedded in the message. Can we have the old behaviour restored?

Microsoft 365 Insider | Outlook | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-02-26T18:25:59+00:00

Hi Kris,

I'll send it along now.

-Jesse

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  1. Anonymous
    2018-02-04T21:16:19+00:00

    And it's not even just a difference between Outlooks on platforms. Outlook for Mac 2011 does not suffer from the embedding problem, and neither do versions prior to v19 of OFM 2016.

    The only way around it I've found to consistently avoid embedding in any Outlook is to programmatically set the signature HTML. This avoids the Word engine that's used in Outlook's signature editor so it doesn't have a chance to mess with any content.

    Either that or you find a way down-stream in the email delivery to get the right signature in place.

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  2. Anonymous
    2018-02-04T20:12:37+00:00

    I would agree. Having an official statement from Microsoft in this matter is what is needed. As a whole, it is a shame that there is now a fundamental difference in how Microsoft handles signatures within Outlook between platforms. Be it Office for Mac, PC or Office365. 

    150+ of our employees utilize HTML signatures using Outlook for Windows, and roughly 25 employees using Outlook for Mac are stuck using signatures that are embedded, blurry, and otherwise inconsistent with their Windows counterparts.

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  3. Anonymous
    2018-02-04T20:03:00+00:00

    So, i used the internal system within the help menu to report this.

    The help system itself is lovely, and really nicely designed. Esp how you get the notifications as if they're a new email.

    That said, it wasn't much use. Apparently they only support "making signatures in word". Didn't really help that much, and then sent me off to cast a vote on yet another system.

    I think the point has come to advise colleagues that HTML signatures are no longer supported on Mac Outlook, as it appears this is a fruitless endeavour. :(

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  4. Anonymous
    2017-12-06T16:24:47+00:00

    On a related note, often the people who use applications on a daily basis know the software on a more practical level then a company. Developers and product managers know their products really well, but a customer sees the product with real data and loads. Working together, things get fixed.

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