"The ordinal 11505 could not be located in the dynamic link library" error when installing Project 2016 after Office 365 Home x64 Insider

Anonymous
2015-11-15T03:35:10+00:00

After successfully installing Office 365 Home x64 Insider on Windows 10 Pro Fall Update, I installed Project 2016 x64. However, I get the following error when trying to open Project 2016 after installation:

The ordinal 11505 could not be located in the dynamic link library C:\Program Files\Microsoft Office\root\Office 16\WINPROJ.EXE

Help?

Microsoft 365 Insider | Project | Windows
Microsoft 365 Insider | Project | Windows

Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.

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Anonymous
2015-11-17T20:48:22+00:00

Hi Judah -

Thanks for raising the issue. We were able to reproduce it internally and have a workaround for you:

  1. Open Excel, Word, or any Office app other than Project.
  2. Go to File -> Account -> Update Options-> Update Now.
  3. Follow the prompts to update.
  4. After the update completes, try opening Project again.

Once you confirm that Project works, please install the Office Insider build again.

This time, because Project is already installed, it will also be updated to receive Office Insider builds and you should no longer see this error.

Please let us know if this worked for you and thanks for working with us on this!

  • Anneliese

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Anonymous
2015-11-18T23:08:37+00:00

Judah, we have one more thing we'd like you to try:

  1. Close all open Office apps
  2. Reinstall the Office Insider buildfrom your My Account page.
  3. Now, open Project.

This *should* fix the Project issue for you. Let us know if otherwise!

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  1. Anonymous
    2015-11-20T17:54:37+00:00

    Glad to hear it! Thanks for sharing the full set of steps.

    • Anneliese

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  2. Anonymous
    2015-11-20T00:55:48+00:00

    Judah, we have one more thing we'd like you to try:

    1. Close all open Office apps
    2. Reinstall the Office Insider buildfrom your My Account page.
    3. Now, open Project.

    This *should* fix the Project issue for you. Let us know if otherwise!

    Thanks! This method worked! Here are the complete steps I used:

    1. Update to latest Windows 10 v.1511 (Turns out the machine I was having this problem on hadn't been updated to it yet. I have several Windows 10 PCs so it's tough to keep track of which one has which build haha.)
    2. Run Windows Update to get all patches.
    3. Perform reboots from Steps 1 & 2.
    4. Install Office 365 Home Insider.
    5. Check for updates within Office UI as you described above.
    6. Open Project 2016. It should fire up normally now.

    Thanks so much for your help!

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  3. Anonymous
    2015-11-18T21:12:52+00:00

    I also have been having issues with this.

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