A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
Hello Claire Maeter,
Thank you for writing us here in Microsoft Community.
First of all, I just want to let you know that Microsoft Loop is still in its infancy stage there might be some functions there that might now work. Probably you need to recreate again the loop workspace. Based on your information it seems that you were not the administrator. I do suggest in contacting the admin who create the workspace. If the issue still persists, I do suggest in submitting a feedback for this.
Here's how to send a feedback: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support
I hope you find this information helpful.
Regards,
Michael Jr.
Microsoft Moderator