Outlook 2016 constantly crashes

Anonymous
2017-12-08T22:25:36+00:00

Faulting application name: OUTLOOK.EXE, version: 16.0.8730.2122, time stamp: 0x5a222abb

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0xfffffffe

Faulting process id: 0x2a34

Faulting application start time: 0x01d37069d095c726

Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE

Faulting module path: unknown

Report Id: a811e1c7-e652-4b0a-938d-9d419d45acfc

Faulting package full name: 

This error is thrown prior to the other:

Faulting application name: SettingSyncHost.exe, version: 10.0.17046.1000, time stamp: 0x98440592

Faulting module name: Windows.Security.Authentication_unloaded, version: 10.0.17046.1000, time stamp: 0xf4a22809

Exception code: 0xc0000005

Fault offset: 0x0000000000012070

Faulting process id: 0x1d38

Faulting application start time: 0x01d37069cb7cf0ca

Faulting application path: C:\WINDOWS\system32\SettingSyncHost.exe

Faulting module path: Windows.Security.Authentication

Report Id: ce26f2b5-ad3f-4a6f-b98f-367b91c7b9f4

Faulting package full name:

Microsoft 365 Insider | Outlook | Windows

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  1. Anonymous
    2017-12-09T00:47:19+00:00

    Hi Jason,

    Thanks for the report. Any chance you can let us know whether it starts up and then crashes, crashes on doing something, or something else? That didn't come through in the crash dump.

    Also, if you do get it to start up, (before it crashes), go to Help>Contact Support, and fill out a report. This goes to the team with some info about Outlook and the device, and the should contact you back to help you figure it out.

    Thanks!

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  2. Anonymous
    2017-12-09T02:02:18+00:00

    Crashes randomly. It is happening on all 3 computers with the 2 last insider builds. It's been happening for about a week now.

    Sent request via Help

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  3. Anonymous
    2017-12-09T13:05:31+00:00

    I have the same issue.

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  4. Anonymous
    2017-12-09T22:08:39+00:00

    I have the same issue = reliability looks awful!

    Host process for Setting Synchronization followed by Microsoft Outlook milliseconds later - although not always as this from yesterday shows.

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  5. Anonymous
    2017-12-11T20:34:13+00:00

    Same problem, repeats into all Office 2016 applications and sometimes also Internet Explorer. This has been happening in the approx 2 latest insider builds (fast ring)

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