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Gill Sans is not working correctly. Gill Sans Light appears as a serif font and Gill Sans Regular appears as Gill Sans Light?
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi as0773,
It appears that this case is not one that was covered by the hotfix today. The best course of action to ensure that this is captured is to use the in-app feedback to submit a report (using the smiley face icon).
-Jesse
I am experiencing a similar problem. For me, it seems to be related to font type. All my Postscript fonts are missing from the Font drop-down menu, while as far as I can see all my Truetype and Opentype fonts are still present.
(MS Word 16.9 180116 on macOS High Sierra 10.13.2.)
Dear Jesse
We have the same problem as mentioned in this thread:
MacOS High Sierra Version 10.13.2
Microsoft Word Version 16.9
Since the update to MS Word 16.9:
Helvetica Neue is NOT shown in the right font in Word, the drop down menu shows the font though. All existing documents with this font are not showing the correct font anymore!
The font is working correctly in Excel and Powerpoint.
Is there any hint, until when a solution/fix can be expected?
Out whole office can't send any documents out in the right font!
Thanks,
Roland
Thank you everyone for your reports, updates, and screenshots. These issues are all being actively worked on, though we do not currently have an exact ETA for when fixes will be available. We appreciate your patience while this is being resolved.
-Jesse
I'm experiencing too this problem after updating to 16.9 Office for Mac.
All my documents formatted with Helvetica Neue LT (it's our corporate font) are visualized now with Helvetica Neue. This is a default system font and it's impossible to disable it. The result is that all documents lost the right formatting. So annoying!!!
Please help us
Marco