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Gill Sans is not working correctly. Gill Sans Light appears as a serif font and Gill Sans Regular appears as Gill Sans Light?
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi as0773,
It appears that this case is not one that was covered by the hotfix today. The best course of action to ensure that this is captured is to use the in-app feedback to submit a report (using the smiley face icon).
-Jesse
Same problem for us with helvetica neue fonts. After the latest update fonts in 365 word are all wrong.
We have a presentation on Monday and this has screwed it, how long before this is fixed!
Same problem here with Helvetica Neue font after updating to Office/Word 16.9 for Mac (on macOS 10.11.6).
Any workaround or solution?
thank you!
I have this problem too! I have numerous non-OS fonts installed, and I created custom XML styles so that they could be set as the body and header fonts in my word files. Now, some font aren't displaying properly (i.e., Word is slanting the font when it has an italic otf available), and some word isn't even displaying at all.
I have also noticed that word is ignoring some font facilities, and treating each otf file as a separate family. For example, what was once simply Lingua Franca (with roman, italic, bold, and bold-italic) in the font menu is now four entries consisting of: Lingua Franca-Roman, Lingua Franca-Italic, Lingua-Franca-Bold, Lingua Franca-Bold-Italic.
This problem is especially irritating considering that some of these fonts I paid money for, and which can no longer be used in word—I am instead forced to revert to using Pages, or some other word processor.
We also have the same issue with our brand fonts (Clan OT) for all documents. Looks to be a mismatch in the name of the font, as all documents that are requesting the Clan font for some reason have averted to a different naming convention. Like literally a space or hyphen added. The old version of Word works just fine of course...but now we have to manually replace all fonts in EVERY presentation/rfp/proposal..etc. etc. etc. Super fun!