Font Issues with office 365 Outlook/Word 16.9 (for Mac)

Anonymous
2018-01-09T12:41:10+00:00

Gill Sans is not working correctly. Gill Sans Light appears as a serif font and Gill Sans Regular appears as Gill Sans Light?

Microsoft 365 Insider | Outlook | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-01-26T23:53:41+00:00

Hi as0773,

It appears that this case is not one that was covered by the hotfix today. The best course of action to ensure that this is captured is to use the in-app feedback to submit a report (using the smiley face icon).

-Jesse

Was this answer helpful?

0 comments No comments

50 additional answers

Sort by: Oldest
  1. Anonymous
    2018-01-15T10:49:23+00:00

    Hi Coldwell,

    No the problem has not gone away, it is now slightly different with the latest update that I have.

    Gill Sans Light appears heavier than usual.

    Gill Sans Regular appears as Gill Sans Light.

    Gill Sans Bold appears lighter than usual.

    It does seem to be an issue with the updates, as a friend of mine is running Word 15.40 and all seems fine.

    I am running Word 16.9

    Many thanks,

    Jake

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-01-17T20:31:31+00:00

    Hi Jake,

    What build number are you running?

    Thanks

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-01-19T12:08:08+00:00

    We have exactly the same issue, on every device in our office which has updated to 16.9 (180116).

    Any further update or fix available?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-01-19T18:07:39+00:00

    Hi HLA3135,

    Can you confirm whether the accounts in question are enrolled in the Office Insider program? 

    -Jesse

    Was this answer helpful?

    0 comments No comments