Font Issues with office 365 Outlook/Word 16.9 (for Mac)

Anonymous
2018-01-09T12:41:10+00:00

Gill Sans is not working correctly. Gill Sans Light appears as a serif font and Gill Sans Regular appears as Gill Sans Light?

Microsoft 365 Insider | Outlook | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-26T23:53:41+00:00

Hi as0773,

It appears that this case is not one that was covered by the hotfix today. The best course of action to ensure that this is captured is to use the in-app feedback to submit a report (using the smiley face icon).

-Jesse

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  1. Anonymous
    2018-01-21T12:52:25+00:00

    Same problem here with Helvetica Neue font after updating to Office/Word 16.9 for Mac (on macOS 10.11.6).

    Any workaround or solution?

    thank you!

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  2. Anonymous
    2018-01-20T15:03:32+00:00

    Same problem for us with helvetica neue fonts. After the latest update fonts in 365 word are all wrong.

    We have a presentation on Monday and this has screwed it, how long before this is fixed!

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  3. Anonymous
    2018-01-20T12:47:17+00:00

    I am having the same problem. I used to have all my documents in Helvetica Neue Light and after updating to office 365 Word 16.9, the font looks alot heavier than it used to. I want to revert the fonts back to how they used to look - are there any solutions for this?

    Even reverting to the previous version of word?

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  4. Anonymous
    2018-01-19T21:23:12+00:00

    Hi HLA3135,

    Can you clarify which issue in this thread you're experiencing? Is it Gill fonts not displaying correctly, or a font missing from Word?

    -Jesse

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