Thanks for the updated session ids.
Our team is currently investigating issues with Conditional Access policies impacting workspace creation for certain tenants. The problematic configuration analysis is not complete. We will update again when we have made updates that we can deploy to production.
If you are not using Conditional Access policies in your tenant and you still have these problems, please continue to share your session ids.
Thanks,
Derek
Hi Derek,
Session id: 13f588da-e539-42d1-ba66-1aef8f0f4272
App version: 20230531059
Our team uses Loop without Conditional Access policies. We've been experience the Oops problem for quite a long time. It appears to be slightly different to this particular report as we can create workspaces and new pages within but we cannot create new pages in Ideas or existing workspaces. Here's a list of symptoms
- When I create a new page in an existing workspace, I always see this error.
- When I navigate to the all workspaces menu, I sometimes see this error.
- When I create a page in Ideas, I always see the error.
- If I create a new workspace and new page within it, I do not get this error but after a short while, the changes to the document are sometimes lost. For example, I create a page, set a title and some content, navigate away and return immediately to the page. The content is present at this point. I navigate away again for a longer period and return to find and Untitled page with no content. Note that refreshing the page does not cause the content to disappear.
- I do not experience the issue on existing pages that were created before the first record of the error.
There's also some suspicious 401 responses in the developer console so I've made sure to try different browsers and clear cookies and cache to try and resolve the issue.