Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2023-05-11T17:27:19+00:00

    Hey Derek,

    Yeah, I've done a little exploring with a personal account. It's a little clunky but it's so early on. Can't expect it to match Notion right away. Our company uses Microsoft Office anyway so I'd like to sell everyone on using Loop for internal documentation instead of Sharepoint once Loop gets a little more robust. But can't hurt to start documenting some stuff rather than later.

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  2. Anonymous
    2023-05-23T00:28:13+00:00

    Hi all. I haven't seen a reply to this thread for a while, and we're seeing the same issue on our Corporate O365 account.

    As soon as you create a new workspace we see "We couldn’t save the Loop workspace and pages you’ve created. They’ll be lost as soon as you refresh or navigate away from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

    Tried with multiple users. It'd be great to get this working to try out.

    I have tried with a personal account where it works.

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  3. Anonymous
    2023-05-23T15:54:47+00:00

    Andy,

    Please share your session ID so I can send it to our engineers and partners.

    We are currently investigating a specific issue with customers who use Conditional Access policies with Loop. After recent fixes have fully deployed this issue has shown to be the biggest impact to reliability of creating Loop workspaces.

    Thanks,
    Derek

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  4. Anonymous
    2023-05-24T07:33:12+00:00

    Hi Derek,

    We are still struggling with this issue at our end and are very keen to try it out. I've previously shared our session ID but sharing again in case it was missed. Thanks for your help.

    Session id: 2a1c86f6-c9c4-4e89-b5a0-0a04e9e8fdda

    App version: 20230502014.001

    Cheers,

    Tom

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  5. Anonymous
    2023-05-24T09:33:34+00:00

    Hi Derek.

    Here's my session information:

    Session id: 418cfaba-e1c6-4bb0-a88a-31663705fcc8
    App version: 20230502014.002

    Thanks

    Andy

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