Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2023-03-24T00:12:06+00:00

    Another from a different browser in case that makes a difference.

    **Session ID:**21225a11-facc-43fb-a475-bb9677067a32

    **App version:**20230228048.85

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  2. Anonymous
    2023-03-24T00:11:14+00:00

    Unfortunately we can't email it because the email gets hidden:

    **Session ID:**44ab2fce-be17-4d2c-b9c1-787db26b7ab0

    **App version:**20230228048.92

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  3. Anonymous
    2023-03-23T23:18:54+00:00

    To help us debug this issue:

    • Go to the "..." Menu in the top right corner of a Loop page
    • Click "About"
    • Click "Copy to clipboard" to copy the session ID and app version
    • Email that with a description of your problem to teamloop@microsoft.com

    This will give us more context as to what's causing these issues saving workspaces and pages. Thanks for helping us make Loop better!

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  4. Anonymous
    2023-03-23T22:17:14+00:00

    Possibly the most exciting and useful MS app in 10 years, common devs, we are cheering for you. Once you resolve the 500 errors, ask your managers for a few rounds of Beers, oh and make them IPA's, all of them.

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  5. Anonymous
    2023-03-23T22:05:29+00:00

    It is not usable at the moment.

    • Workspaces don't save,
    • once you create a page that won't save
    • You can't add loop components to a page that button/link doesn't work

    Fingers crossed it gets sorted soon.

    UPDATE: I should add the mobile app was far more usable and when I created a page in the mobile app, I could add components. Then after that the page was accessible in the web and could update the page and components and create new components on the page.

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