Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2023-04-18T17:04:57+00:00

    Hi Derek,

    Looking forward to the upcoming fix.

    I'm still encountering the same error. I've emailed my session id to the email posted earlier. I'm posting here as well to get a tag once the upcoming fix is deployed.

    Session id: 109d35a3-a5a6-4cf2-aff2-e809e3e3c845

    App version: 20230328009.013

    Thanks for all the help.

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  2. Anonymous
    2023-04-18T16:36:10+00:00

    Greetings!

    We want to share that we are seeing significant improvements in our telemetry now that fixes for known issues have rolled out 100% in production. We have 1 more known fix that will help address the root site issue that will reach our WorldWide deployment ring this week. Once that deploys, we will provide another update.

    As always please share your session ids if you are still encountering issues.

    Thanks again to all of you who have already shared your session ids.

    Derek

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  4. Anonymous
    2023-04-18T06:35:19+00:00

    Things are now looking good! All the issues I had with not being able to create workspaces etc. now seem to have been resolved. Loop is now usable and I'm really looking forward to using it.

    Thanks to all the Loop team for working to achieve this. I think you have a great product here.

    PS

    I also see that all my pages in Loop are now available to link to in Teams (Files, New, Link): this is really handy.

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  5. Anonymous
    2023-04-17T20:09:57+00:00

    Hi David,

    Is there any update on this? The issue still occurs for me.

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