Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

173 answers

Sort by: Newest
  1. Anonymous
    2023-04-24T10:57:26+00:00

    Hello,

    We are still seeing this issue as well as of Monday morning:

    **Session ID:**0273e91d-7790-4b12-ab69-c0c57fa2f4cb

    **App version:**20230328009.013

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-04-21T22:04:21+00:00

    Sounds great! Thanks for the update:

    Still running into the issue, so here's my session details:
    **Session ID:**b6a47abb-d68f-4aea-8dc5-a6159fa79435

    **App version:**20230328009.014

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-04-21T21:52:09+00:00

    We will be looking at telemetry from the weekend on Monday to see if the fix that rolled out today is helping.

    Please continue to send recent session ids to ensure we are tracking current behavior.

    Thanks for your patience. The teams are still prioritizing this issue so we appreciate the session ids you are able to share.

    Derek

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-04-21T18:26:50+00:00

    Hey Derek,

    Any update on when the fix is rolling out? I'm still running into the same error.

    Thanks for the help,

    Sean

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-04-20T08:00:13+00:00

    Hi,

    Still receiving this error code when we open Loop and try to create a new workspace.

    Session id: 3c43f7ea-a919-4577-96d8-6359086cf6b9

    App version: 20230328009.014

    Kind regards

    Aaron

    Was this answer helpful?

    0 comments No comments