Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

173 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-05-11T02:57:23+00:00

    Good evening!

    Over the last 7 weeks we have taken multiple fixes for issues related to workspace creation. While reliability has improved significantly, we are still working to resolve all issues impacting customers wanting to enable Loop. To reach our goals we must resolve this next set of these issues.

    This isn't 1 issue so there isn't 1 fix that is going to resolve these issues for all customers. Last week we were able to share the new session IDs with engineering. These session IDs are being used to plan the next set of fixes we will prioritize, but the roll out will take some time.

    We appreciate your patience as we address these issues. If you have specific questions, please let us know.

    Thanks,
    Derek

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-05-10T20:10:44+00:00

    Still running into the error for:

    "Oops! We couldn’t save the Loop workspace and pages you’ve created. They’ll be lost as soon as you refresh or navigate away from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

    Here are my details:

    Session id: 8c98bf89-f913-4487-bc28-865a9a52a0e2

    App version: 20230502014.001

    Looking forward to testing this!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-05-10T16:35:52+00:00

    Hey Derek,

    Has there been progress on resolving this bug? I still haven't been able to keep a workspace once I navigate .

    Session id: 26ac8636-e476-4c23-84a7-074caf3ecdb7

    App version: 20230502014.001

    Thanks!

    Sean

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-05-05T20:44:26+00:00

    **Session ID:**13632d4e-0caa-4c57-b595-ff792c8ab7e9

    **App version:**20230426007.001

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-05-05T20:06:18+00:00

    Same issue. It's hard to believe this same issue has been going on so long. Seems like it would be easy to pinpoint/fix given it happens when you create your first workspace every time.

    Session id: b411c859-f981-46fe-9f9b-21d0ccef97a2

    App version: 20230426007.001

    Was this answer helpful?

    0 comments