Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2023-09-21T22:57:23+00:00

    I finally got mine sorted. We'd changed our MS Tenant name and it had broken all the links (the fairly new MS migration tool swapped all other links across Office 365 but not the Loop files).

    It meant that I had to rebuild our Loop environment and now it is all working again.

    Hope that helps others too but at the same time it's frustrating the lack of Loop development and integration. When will we see an app built into MS Teams?

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  2. Anonymous
    2023-03-24T07:50:13+00:00

    having this issue as well

    **Session ID:**8fbf97b5-9a44-4021-94b0-16741d880e3a

    **App version:**20230228048.95

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  3. Anonymous
    2023-03-23T23:18:54+00:00

    To help us debug this issue:

    • Go to the "..." Menu in the top right corner of a Loop page
    • Click "About"
    • Click "Copy to clipboard" to copy the session ID and app version
    • Email that with a description of your problem to teamloop@microsoft.com

    This will give us more context as to what's causing these issues saving workspaces and pages. Thanks for helping us make Loop better!

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  4. Anonymous
    2023-03-23T22:17:14+00:00

    Possibly the most exciting and useful MS app in 10 years, common devs, we are cheering for you. Once you resolve the 500 errors, ask your managers for a few rounds of Beers, oh and make them IPA's, all of them.

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  5. Anonymous
    2023-03-23T20:21:01+00:00

    Same here as well. Can't actually do anything at all. Not sure if its relevant but did try the iOS app from TestFlight before trying the Web UI. Maybe that's broke something behind the scenes for me?

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