Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2023-03-31T12:23:35+00:00

    Could having a sensitivity label applied to the root sharepoint site be causing an issue?

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  2. Anonymous
    2023-03-31T09:42:29+00:00

    Hello, this resolved the issue for me so we are up and testing.

    • You need to have at least read access to your organization's SharePoint Online root site. We are working on a long-term solution to not require this. Until then, work with your Microsoft 365 administrator or your help desk to ensure you have a minimum of read access to the root site.

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  3. Anonymous
    2023-03-31T08:54:19+00:00

    **Session ID:**0663bf6c-121a-4a7c-bfd4-ae5922dd205a

    **App version:**20230228099.05

    Org account, with both Exchange online mailbox and read/write access to the root Sharepoint site.

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  4. Anonymous
    2023-03-31T05:35:32+00:00

    App Info

    **Session ID:**e305321d-5cf3-453b-bd54-3156375a23e0

    **App version:**20230228099.06

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  5. Anonymous
    2023-03-30T23:08:12+00:00

    Hello, having this issue as well.

    Session id: 12a57a5f-3f15-4edc-92c3-c866c56c4a3e

    App version: 20230228099.06

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