Problems getting started error message on every workspace

Anonymous
2023-03-22T22:27:08+00:00

Really excited to try but all our users are getting:

"Oops!

We couldn't save the Loop workspace and pages you've created. They'll be lost as soon as you refresh or navigate awya from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again."

Any ideas on what is wrong?

Thanks in advance!

Microsoft 365 Insider | Loop | Windows
Microsoft 365 Insider | Loop | Windows

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

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  1. Anonymous
    2023-03-30T07:27:53+00:00

    Hello,

    Can you please also pass this session ID to your team :

    Session id: 29d72ad8-2b31-45f6-9887-062f13635287

    App version: 20230228099.05

    Thx !

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  2. Anonymous
    2023-03-29T14:52:01+00:00

    Thanks for sharing your session information!

    We have passed this session ID along to engineering to investigate your telemetry.

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  3. Anonymous
    2023-03-29T14:51:38+00:00

    Thanks for sharing your session information!

    We have passed this session ID along to engineering to investigate your telemetry.

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  4. Anonymous
    2023-03-29T14:45:01+00:00

    Thanks for sharing your information!

    You are correct that your error is not associated with assignment of licenses. I will send your session ID to engineering today so that we can attribute it correctly.

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  5. Anonymous
    2023-03-29T13:48:33+00:00

    Tanner,

    The Loop app currently requires each Loop user in an AAD tenant to have an Exchange license assigned to them. If not, users will experience failures in the Loop app, be unable to create new Loop workspaces, will not receive notifications or signals when users collaborate and update, and other experiences may also fail.

    You can resolve your issue by assigning an Exchange Online license to all users in your tenant who need access to Loop.

    Let us know if you have any questions.

    Thanks,
    Derek

    Derek, what is the solution for people who are running mailboxes in Exchange Hybrid mode?

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