A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Hey I am facing the same error. Please let me know if you figured out how to fix it!
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I have an Office 365 subscription through my work, after recently updating Office, every time I now open Word, Excel or PowerPoint, I am prompted to sign in and activate the product. When I try to, I get this error “Another account from your organisation is already signed in on this device".
I have tried multiple suggestions as follow :
My Office apps are all up to date and I am running macOS Monterey Version 12.6.
Excel for Mac version is 16.68.
Thank you for your support.
[Moved from Subscription, account, billing/For Business/Accounts, groups management, and sign in]
EDIT : upgrading to macOS Ventura (13.0.1) didn't solve the issue
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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Hey I am facing the same error. Please let me know if you figured out how to fix it!
Did anyone else from your organization ever log in using this Mac? It would seem so and they did not log out.
The solution is to use this tool : https://office-reset.com and select the following option :
My Mac is quite new and nobody uses it except me....
We checked our Office 365 configuration, and everything seems fine.
Hi
Please refer to this article:
https://learn.microsoft.com/en-us/office/troubleshoot/activation/another-account-already-signed-in
(reply revised 3/28/2024)