OneNote desktop version keeps uninstalling

Anonymous
2018-08-25T14:14:03+00:00

Yesterday (8/24/18), my desktop version of OneNote disappeared -- uninstalled itself.  I reinstalled Office on my desktop (64-bit Insider version), and OneNote desktop was restored.  Today, OneNote was missing again.  

What is going on?

Microsoft 365 Insider | OneNote | Windows

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  1. Diane Poremsky MVP 17,526 Reputation points MVP Volunteer Moderator
    2018-09-08T19:25:50+00:00

    Have you tried installing the windows desktop version from http://www.onenote.com/download ? 

    If you use 64-bit office, click the 'Other download options' link to get 64bit.

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  2. Anonymous
    2018-09-08T20:08:34+00:00

    Have you tried installing the windows desktop version from http://www.onenote.com/download ? 

    If you use 64-bit office, click the 'Other download options' link to get 64bit. 

    Hmm no i have been installing from my account subscription

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  3. Anonymous
    2018-09-10T17:07:49+00:00

    Hi Diane,

    Yes installed this way and from my account and both ways from a fresh install, both did install OneNote, but something magically removes it within 24 hours with no notification. The problem is not that I don't or can't install it, it is the problem that it is automatically being uninstalled...

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  4. Anonymous
    2018-09-10T17:47:23+00:00

    Hi Stephen,

    As of Sept 3rd, we believe we've fixed the bug where OneNote 2016 gets uninstalled automatically. Could you let me know if you've experienced this problem after that date?

    Thanks,

    Tony

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