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Yesterday (8/24/18), my desktop version of OneNote disappeared -- uninstalled itself. I reinstalled Office on my desktop (64-bit Insider version), and OneNote desktop was restored. Today, OneNote was missing again.
What is going on?
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for this info, Stephen! Could you help us investigate further by taking the 365 Setup Diagnostics steps I sent earlier? Much appreciated!
Tony
Have now run the diagnostics:
Thank you very much, Stephen! I've sent you a private message with instructions on how to send those logs to me.
Anyone else who'**** this issue and have run the diagnostic tool, please reply here so I can follow up with you for logs. Thank you!
The problem appears to be solved today. After a lot of problems uninstalling Office 365, I finally succeeded by running o15-ctremove.diagcab . After reinstall using O365HomePremiumretail (Insider).Img, 32-bit version, OneNote 2016 works again, apparently without being uninstalled the next day. I also had to install OneTastic macros. Hoping it stays.
please help... I urgently need the OneNote 2016 desktop app back on my device... somehow in the last two or so weeks OneNote 2016 removed itself... it simply disappeared. I used to have it side by side with the regular win 10 app.
i have tried several reinstalls of office 365 and to no avail. infact 365 is now installing without onenote.
i'm not tech savy is there a link i can get for this?
PS: the liks on the mircosoft website only redirect to the installing of the windows 10 app