Word can't print due to a problem with the printer setup

Anonymous

MS Word for Mac version 16.14

No changes to system. Word update installed yesterday, since that time, Word alone can't print from the system, pops this error each time before the print dialogue. Will not print. Other MS Office products still working fine (excel, etc). Printing from any other application on system also works fine. Reboot did not help either.

Any other ideas?

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Anonymous

Updated to 16.4.1 (180613) today and it seems to have fixed the bug.

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59 additional answers

Anonymous

2018-06-13T00:08:08+00:00

I have the same problem now after upgrading to version 16.14 (180610).

OS 10.13.5, Epson L805.

Affects only Word. Quite a nuisance!
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Anonymous

2018-06-13T09:15:50+00:00

Exact same issue after installing 16.14.18061000. Occurring on 10.12 and 10.13 machines that I've seen. All with Konica Minolta printers with current drivers.

Workaround of setting default printer to some temporary printer using generic PS driver seems to enable printing on the Konica Minolta devices again.
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Anonymous

2018-06-13T12:50:39+00:00

I have just done the insider fast build of office365 for mac and now the printing is working fine.

I'm printing to an Epson WF-4630.

Reasonably quick fix by MS standards ...
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Anonymous

2018-06-13T13:00:47+00:00

Hey!

I called support and they helped me fix it.

I see an update came in for Word so they must have fixed it.

Happy Days are here again!

Lucinda

www.glenbrookfarm.com
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