Word can't print due to a problem with the printer setup

Anonymous
2018-05-09T16:46:15+00:00

MS Word for Mac version 16.14

No changes to system.  Word update installed yesterday, since that time, Word alone can't print from the system, pops this error each time before the print dialogue. Will not print.  Other MS Office products still working fine (excel, etc). Printing from any other application on system also works fine.  Reboot did not help either.

Any other ideas?

Microsoft 365 Insider | Word | MacOS

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Anonymous
2018-06-14T14:43:20+00:00

Updated to 16.4.1 (180613) today and it seems to have fixed the bug.

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  1. Anonymous
    2018-06-15T01:26:47+00:00

    Finally working here with latest update!

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  2. Anonymous
    2018-06-14T20:44:24+00:00

    If you haven't yet, please try restarting your Mac. Even if there isn't a new update to download, the issue should be resolved.

    -Jesse

    I rebooted and it appears to be working fine now.  Thank you.  I have Version 16.15 (180612).

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  3. Anonymous
    2018-06-14T16:09:55+00:00

    If you haven't yet, please try restarting your Mac. Even if there isn't a new update to download, the issue should be resolved.

    -Jesse

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  4. Anonymous
    2018-06-14T15:28:47+00:00

    Updated to 16.14.1 this morning and it's resolved our issues.  We run on Mac OSX 10.11 and 10.12 with Konica Bizhub 754e printers. We're implementing the 16.14.1 update to all of our systems.

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