Office Insider - Error Code 30088-28

Anonymous
2019-08-29T18:15:04+00:00

Insider was working just fine. Then yesterday this error message 30088-28 came up after I tried to download the most recent update. I then tried a restart, then a quick repair, then a full repair. The full repair gave a different error message that 'something went wrong', the consequence being that Office was completely uninstalled. I then reinstalled it, restarted, and tried again to update to Insider - it came right back to the 30088-28 message! 

I urgently need to get back to Insider - can someone please help me?

Microsoft 365 Insider | Install, activate, and update | Windows

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Anonymous
2019-09-04T20:27:59+00:00

I have received confirmation from the team that they have resolved this with the latest build, and it looks like several others in this thread have successfully updated today. If you were experiencing this error, please try updating again. If you run into any further issues, please create a new thread and provide details.

-Jesse

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  1. Anonymous
    2019-08-29T22:06:05+00:00

    The team believes they have identified the issue and are working on a fix. No firm timeline quite yet, but hopefully by early tomorrow.

    -Jesse

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  2. Anonymous
    2019-08-29T22:05:36+00:00

    The team believes they have identified the issue and are working on a fix. I don't have an exact timeframe, but hopefully it will be resolved by tomorrow.

    -Jesse

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  3. Anonymous
    2019-08-29T20:06:52+00:00

    Not too sure if this will help, but the following error appears in Event Viewer after the update fails:

    Faulting application name: OfficeClickToRun.exe, version: 16.0.12026.20000, time stamp: 0x5d638067

    Faulting module name: ucrtbase.dll, version: 10.0.18362.267, time stamp: 0x080a13f7

    Exception code: 0xc0000409

    Fault offset: 0x000000000006d33e

    Faulting process ID: 0x1b6c

    Faulting application start time: 0x01d55ea4cec69b4d

    Faulting application path: C:\Program Files\Common Files\Microsoft Shared\ClickToRun\Updates\16.0.12026.20000\OfficeClickToRun.exe

    Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

    Report ID: 2767adf3-de79-4b4e-a3da-8b8fe91ad4ef

    Faulting package full name:

    Faulting package-relative application ID:

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  4. Anonymous
    2019-08-29T19:13:35+00:00

    Thank you kindly, Jesse.

    I cannot tell you how feckless we become when dynamic arrays are suddenly unavailable.

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