A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
I have the same issue, but I am on the Current Channel. SIgnatures have stopped working and the field is blank, and you cannot create a new one.
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Since the last update, my signatures are no longer functioning. When I select signatures in a new email window, it does not list any - it is simply blank, the divider bar, and then the menu option to open the Signature editing panel:
Then, once in the Signature editing panel, only my signatures for my exchange-based email account appear. Otherwise, all of my email accounts appear when I click the drop-down menu to select a different (IMAP/Gmail) account, but when I select any of the non-exchange email accounts, it shows "Accounts are not available.":
If I then click on the drop-down again, it opens a pop-up window stating "This option is available only when Microsoft Outlook is running. Do you want to start Outlook?"
Regardless of if I select either Yes or No, nothing happens.
Clearly, Outlook is already running, I am using Outlook to test this stuff. My signatures are there in the appdata folder as well, so it is not an issue of missing signatures either.
The steps I have attempted to resolve:
This issue only started occurring earlier this week. So, is this just a beta issue, or is my office/outlook just completely broken?
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
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I have the same issue, but I am on the Current Channel. SIgnatures have stopped working and the field is blank, and you cannot create a new one.
Hi,
I have updated to build 15519.20000 but still the signatures are not working in outlook.
Thanks for testing @tushar. Just to double check what account type are you using? Is it POP/IMAP/Exchange? To check this go to File, Account Settings, Account Settings, and it will show Type next to your account.
@Tushar,
The Outlook In App Team verified the signatures fix. If you are still seeing problems, please submit an In App ticket to investigate in case its a different issue. To submit a ticket click from Outlook, Help, Contact Support.
The Outlook App team should leave its office once in a while.
Out here in the field, I'm running 2208 Build 15519.20000 CtR and... Exact same symptoms as earlier.