Signatures no longer working

Anonymous
2022-07-15T19:32:57+00:00

Since the last update, my signatures are no longer functioning. When I select signatures in a new email window, it does not list any - it is simply blank, the divider bar, and then the menu option to open the Signature editing panel:

Then, once in the Signature editing panel, only my signatures for my exchange-based email account appear. Otherwise, all of my email accounts appear when I click the drop-down menu to select a different (IMAP/Gmail) account, but when I select any of the non-exchange email accounts, it shows "Accounts are not available.":

If I then click on the drop-down again, it opens a pop-up window stating "This option is available only when Microsoft Outlook is running. Do you want to start Outlook?"

Regardless of if I select either Yes or No, nothing happens.

Clearly, Outlook is already running, I am using Outlook to test this stuff. My signatures are there in the appdata folder as well, so it is not an issue of missing signatures either.

The steps I have attempted to resolve:

  • delete and remake signatures
  • run Outlook in safe mode
  • fully uninstall and reinstall office
  • delete all accounts, fully uninstalling and reinstalling office, and then adding the accounts again

This issue only started occurring earlier this week. So, is this just a beta issue, or is my office/outlook just completely broken?

Microsoft 365 Insider | Outlook | Windows

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  1. Anonymous
    2022-10-06T18:34:28+00:00

    Same here. Signature is gone/not working. Cannot create new signatures.

    Windows 11 and Outlook 16.0.15629.20152 64-bit. Account is Google Workspace Sync.

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  2. Anonymous
    2022-10-06T20:37:23+00:00

    Same issue here. Version 2209 Build 15629.20156 Current Channel, using Google Workspace

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  3. Anonymous
    2022-10-06T21:27:15+00:00

    Hi All!

    I had the same issue with a Google Workspace email account on Microsoft Outlook for Microsoft 365 MSO (Version 2209 Build 16.0.15629.20152) 64-bit.

    I was able to fix it by disabling on the Registry the Microsoft Outlook Roaming Signatures feature.

    https://support.portal.exclaimer.com/hc/en-gb/articles/5300182785053-How-to-disable-the-Microsoft-Outlook-Roaming-Signatures-feature

    Hope this will help you!

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  4. Anonymous
    2022-10-06T21:37:51+00:00

    Thanks Ilan! That worked for me. I also now remember seeing a weird notice that roaming signatures were now available before I noticed the issue a while later. Recommend this solution for everyone.

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  5. Anonymous
    2022-10-06T21:39:49+00:00

    thank you thank you thank you. Nice and easy.

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