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Since the last update, my signatures are no longer functioning. When I select signatures in a new email window, it does not list any - it is simply blank, the divider bar, and then the menu option to open the Signature editing panel:
Then, once in the Signature editing panel, only my signatures for my exchange-based email account appear. Otherwise, all of my email accounts appear when I click the drop-down menu to select a different (IMAP/Gmail) account, but when I select any of the non-exchange email accounts, it shows "Accounts are not available.":
If I then click on the drop-down again, it opens a pop-up window stating "This option is available only when Microsoft Outlook is running. Do you want to start Outlook?"
Regardless of if I select either Yes or No, nothing happens.
Clearly, Outlook is already running, I am using Outlook to test this stuff. My signatures are there in the appdata folder as well, so it is not an issue of missing signatures either.
The steps I have attempted to resolve:
This issue only started occurring earlier this week. So, is this just a beta issue, or is my office/outlook just completely broken?
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My Signature does not auto-appear. It does not show up in the drop down. When I select "Signatures", it's there for the editing but not for the using.
Insider Beta 2210 15726.20000
The fix in question apparently fixed the problem where signatures were unavailable, but introduced yet another signatures bug. Now every time I open Outlook my default signatures for new messages and replies are cleared, so any time I go to compose an email of any kind there is no signature there. If I go into the Signatures options I can choose the one I want from the dropdown, but it will ALWAYS be defaulted back to "none" when Outlook launches.
Microsoft seriously needs to figure out why they can't stop breaking signatures and fix these ongoing bugs. It's been months and Outlook is a core service for people. This is unacceptable that we are still having so many problems.
@YAG11,
Please submit an Outlook In App ticket to investigate this further (Help, Contact Support). The latest fix was in 15603.10000 and after that I am not aware of any other active bugs.
This problem persists as of Aug. 24 2022. on 15619.20000.
The "resolution" outlined above does NOT work as the Signatures and Stationary dialog still says "Accounts are not available" under email accounts.
Clicking on that drop down just returns an alert "This option is only available when Microsoft Outlook is running...".
Very annoying not to have signatures working for several months now.
I'm on Beta 15601.20028 today.
The Signature function seemed to work just fine, but my existing signatures wouldn't load.
Had to:
Thanks to everyone who helped, tried to help, escalated, or made this issue visible.
Glad it's fixed! (For me, anyway - hope it's working for you too)