A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
It looks A-OK. I deleted the registry hack and my emails are auto-signing.
Version 2211 Build 15822.20000 CTR. Beta Channel.
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Since the last update, my signatures are no longer functioning. When I select signatures in a new email window, it does not list any - it is simply blank, the divider bar, and then the menu option to open the Signature editing panel:
Then, once in the Signature editing panel, only my signatures for my exchange-based email account appear. Otherwise, all of my email accounts appear when I click the drop-down menu to select a different (IMAP/Gmail) account, but when I select any of the non-exchange email accounts, it shows "Accounts are not available.":
If I then click on the drop-down again, it opens a pop-up window stating "This option is available only when Microsoft Outlook is running. Do you want to start Outlook?"
Regardless of if I select either Yes or No, nothing happens.
Clearly, Outlook is already running, I am using Outlook to test this stuff. My signatures are there in the appdata folder as well, so it is not an issue of missing signatures either.
The steps I have attempted to resolve:
This issue only started occurring earlier this week. So, is this just a beta issue, or is my office/outlook just completely broken?
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
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It looks A-OK. I deleted the registry hack and my emails are auto-signing.
Version 2211 Build 15822.20000 CTR. Beta Channel.
That is the version I was on last evening when it was still broken.
IU,
If you can get a ticket submitted the team can look into it further. If the issue is too problematic, please switch to a production channel.
When I have seen contact support not work in the past it was due to a reg key. Check this key:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Diagnostics
Make sure SupportEntitlementState=3
If its already that number then make sure you are signed in with your account under File, Office Account, User Information.
I have the same issue, but I am on the Current Channel. SIgnatures have stopped working and the field is blank, and you cannot create a new one.
Was just coming here to figure out how to post the same problem. Tried running both Repair tools.
Same symptoms:
Signed up for Beta channel.
Version 2208 Build 15511.20000 CtR