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Recently updated Word, using Mac laptop (Mojave)
I opened up a document today in Word, but all my comments were moved off to the side into a navigation pane. I want to view comments in the margins of my document in balloons like I have done in the past.
I have not changed any of my settings. In the Review tab, I have it set to view All Markups, and the Markup Options I have selected all options (I do not have an option to choose Comments here in the newest version of Word I am using)
Can someone please tell me how to change my settings so that I can fix this?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Hannah,
You can revert using Time Machine, but before going backwards, first try updating to 16.39, which is the current Insider Fast build. The issue may have been fixed.
Hi Bob,
Can you tell me how to roll back to the previous version of Word 16.37?
I moved this question to the Insider forum - moderator
Version 16.38 indicates that you are an Insider participant so one possibility is that it is a bug in that build. I have no way of knowing because I'm still on 16.37, but I haven't seen any similar reports. The fact that a menu item is missing suggest that this might be the case. I'd suggest checking in with & reporting it in the Insider Community.
To explore it further on your own, create a new Standard User Account on your Mac. Log in as that user, then launch Word to see whether your experience the is same.
You also have the option of rolling back to an earlier build of the software.
Thank you, Bob!
I have tested it across multiple documents of different sizes and with a small number of comments and it does not revert back to the Comment balloons.
Here is the info you requested:
Current Word Version: 16.38 (20051706); License: Microsoft 365 Subscription
Mojave version: 10.14.6
Track changes preferences: I have Balloons with Preferred width 1.5"(I changed this and don't remember what the initial setting was), Margin: Right, Measure in: Inches
All the best,
Hannah