"Insert Icon" function missing, Macbook Pro, Office 365

Anonymous
2018-06-26T13:50:30+00:00

Dear all,

After a lifetime spent downloading SVGs icons, I felt relieved when finally Microsoft decided to implement the insert icon function for the MacOS version of Office as well.

However, this feature is recently not available for me anymore. 

Here you find the details about my subscription:

  • Microsoft Office 2016, Personal 365 subscription;
  • Macbook Pro running Sierra 13.5

I already tried several things to fix this issue:

  • I already try to search for the function in ribbon & toolbar, the function is not even there
  • I contacted the Microsoft service twice; none of the assistants was able to fix this issue
  • I uninstalled Office and reinstalled the older version, did not work
  • I updated Office, along with joining the Office insiderprogram, did not work either.

What is happening and how can I fix this? I work a lot with PowerPoint and that tool was a life-saver for me!

Thanks

[Moved from Office  / PowerPoint  / Mac  / Office 365 Home]

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

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12 answers

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  1. Anonymous
    2018-07-01T08:42:06+00:00

    Hi Jim, I even joined the Office Insider Plan to have the latest updates.. any other suggestion?

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  2. Anonymous
    2018-07-01T08:41:14+00:00

    Hi, I am well aware of where to find the insert icon option. I am an advanced user and have been using PPT for a very long time.

    As you can see in the screenshot here, the option is missing and, before you say anything, it is also disappeared from the ribbon options.

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  3. Anonymous
    2018-07-01T08:39:20+00:00

    Hi! Please find attached the screenshot of my "about" PPT

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  4. Jim G 134K Reputation points MVP
    2018-06-30T14:24:40+00:00

    Install updates to get this feature.

    Here’s how to install updates:

    Make sure your Mac has a working internet connection, then:

    1. Update Mac OS X. Open the App store and click on the Updates button. Install the updates.
    2. After, in any Office application go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Let AutoUpdate install updates and then restart your Mac.

    If you use Antidote, Webex, Silverlight, EndNote, Zotero or other add-ins there is a potential for crashes unless you also update your add-ins to the latest update. Install updates for these programs if you have them.

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  5. Anonymous
    2018-06-29T00:36:16+00:00

    Hi FrancescoP94,

    Did you check above reply? Please update us when you have time.

    Regards,

    Neha

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