A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
This just appeared on my system today (I thought I was bleeding edge, so I don't understand why I didn't see it sooner - I open Outlook (desktop through Office365) over 50 times a day on 3 different computers).
I am VERY upset. This is a terrible change. Who decided "Let's make sure that the product returns inaccurate data." I specified "search in this folder" and, to no one's surprise, that's what I wanted. If I meant "search this mailbox" that's what I would have said. If I meant "search all outlook items" that's what I would have said. So, if I search a folder, and there are no results, the correct result is NOT "Here is what you didn't want." This is going to cause SERIOUS data errors (a message at the top saying "the data below is the wrong stuff" (in so many words) is not acceptable. And the data it produces isn't even useable because, in my normal search, I don't have room for a "Folders" field. (Yes, I know how to add that field to my view, and I do that when I am intentionally searching "current mailbox" or "all outlook items' - but I don't want that on my routine searches.)
Now, if there had been a new option that said "When my folder doesn't have a match show me other stuff anyway" that would have been fine - I could have unchecked the box. Or if there was a box for "Expert Mode - I am not an idiot so please just do what I tell you" that would be fine. But they didn't offer those options. Instead they just decided to produce the WRONG data in response to a search request.
Microsoft's reply is that 1) "...most users..." are happy with this change and 2) they cannot (not will not, cannot!) revert to the previous view. I have never heard nor seen any user that finds this new format helpful and prefers it over the previous version, and to say they cannot undo their own upgrade that is clearly not working for their users is ludicrous. I am grateful to my IT team for reverting my view to the previous version so that I can continue to be as productive and efficient as possible while supporting our executive team.