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I'm seeing a similar issue with Word 15.19.1 on OS X Yosemite. Just upgraded to trial for production and I'm getting an endless save loop when trying to save as rtf. The process takes time and eventually the save as dialog reappears and no files have been saved. It is a large file (~170MB).
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi everyone,
Can you try upgrading to build 15.21 or later, if you haven't already, and let us know if that does or does not resolve this? Update 15.21 was released on 4/4/2016, and we updated to 15.21.1 on 4/12/2016.
For more information, see What's New and Improved in Office 2016 for Mac for Office 365.
Best,
-Erik
In case you are trying to save to a network share or the cloud, please try saving the RTF to your user documents folder (Users/YourUserName/Documents) and let us know if the problem still occurs. Can you save other smaller files to RTF?
I'm seeing a similar issue with Word 15.19.1 on OS X Yosemite. Just upgraded to trial for production and I'm getting an endless save loop when trying to save as rtf. The process takes time and eventually the save as dialog reappears and no files have been saved. It is a large file (~170MB).
I'm moving your question to the MacWord forum.