Backspace and arrow keys not working in powerpoint

Anonymous
2018-04-07T11:57:16+00:00

I downloaded the latest updates and now cannot use the backspace key in powerpoint. Works fine in word, outlook, excel, etc. Any clues as to what might be wrong?

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Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-04-10T16:36:59+00:00

An update was released last night that should resolve this issue. Please download the latest update and let us know if you're still experiencing any issues.

-Jesse

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  1. Anonymous
    2018-04-07T12:00:34+00:00

    Looks like a bug in 16.13. There are several other posts here.

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  2. Anonymous
    2018-04-07T12:13:42+00:00

    Same boat here. Running version 16.13 and backspace/delete and arrow keys no worky worky.

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  3. Anonymous
    2018-04-07T14:30:21+00:00

    Same here.  It is very annoying.

    I have an urgent presentation to work out. I will have to use Keynote.

    @ Microsoft, thanks to sort out this bug the earliest.

    Even the Delete tab in the Edit menu did disappear in Powerpoint. 

    Very surprising your QC did not see it prior to release the new version.

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  4. Anonymous
    2018-04-08T03:38:48+00:00

    Hi tlaubers,

    Could you confirm whether you are using version 16.13 as well(PowerPoint>About PowerPoint)? @John,PatrickTillman & Jerome, thanks a lot for your posting.

    If so, since version 16.13 is Insider fast version, we will move this thread to Insider category to ensure you get expert supports. If not, please let us know your current OS version and Office version, we will be glad to provide support for you here.

    Regards,

    Zixuan

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