Pasting Hyperlinks into Outlook Body

Anonymous
2017-09-28T15:07:37+00:00

Since the August update, whenever I paste hyperlinks that show "friendly" text with the URL underneath into the body of an Outlook email message, I get strange behavior.

For example, if I copy a hyperlink, say, in Word, that looks like this hyperlink, and paste it into the body of a new email, I only get the friendly text with no hyperlink.

If I have a hyperlink in my clipboard that points to a local application instead of http://, for instance, dynamicsnav:// opens Microsoft Dynamics NAV, when I paste that, I only get the URL, and not the friendly text

This seems very strange, and I have reinstalled several times.

Thoughts?

Microsoft 365 Insider | Outlook | Windows

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  1. Anonymous
    2017-10-03T20:50:36+00:00

    Just an FYI, this recently happened to a different user. It might be that an update is indeed messing with this setting.

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  2. Anonymous
    2017-09-28T21:23:29+00:00

    John,

    Thanks for the note. I've had similar experiences myself, and it's exasperating, as you're sure it's set up correctly, or in my case, never realized that setting was there.

    No use making yourself crazy trying to figure it out unless it does it again.

    --Jay

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  3. Anonymous
    2017-09-28T20:19:15+00:00

    This was a settings issue.

    File > Options > Mail > Editor Options > Advanced > Pasting from Other Programs > Keep Source Formatting (Default) wasn’t selected.

    I have no clue how that could have been de-selected, but it happened!

    Thanks for the reply.

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  4. Anonymous
    2017-09-28T18:14:09+00:00

    Hi John,

    Thanks for your post. Which version of Outlook are you using, Production or Insider build, and on which platform (Mac, iOS, or Windows) so we can get you the assistance you want.

    Thanks!

    -Jay

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