PowerPoint auto-shrink the Slide Master background graphic during print out.

Anonymous
2016-08-16T05:25:44+00:00

Hi,

I notice that since 16.0.7167.2026 built, the PowerPoint would auto-shrink the slide master background graphic, during printout to the printer.

This is how it presents in PowerPoint:

This is the printed out (see the scanned printout):

This is what happened in the Slide Master, which it had a solid rectangle to patch/cover the text (which was revealed in the physical print out due to the background image shrinkage)

I shall send the pptx file via PM, as it is my company's slides.

Please assist.

Thanks.

Microsoft 365 Insider | PowerPoint | Windows
Microsoft 365 Insider | PowerPoint | Windows

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

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  1. Anonymous
    2016-08-30T01:05:03+00:00

    Hi Steve,

    Just to give you an update - I've downloaded the latest Office Insider version: 16.0.7167.2047, but the print out from FujiXerox printers are still the shrunk version.

    Thanks.

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  2. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2016-08-19T15:18:24+00:00

    No worries.  I've sent in a report and pointed at this thread for details.

    If you don't mind, please don't delete the presentation you shared earlier, at least not for a week or two.  The MS folks may want to grab that too.

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  3. Anonymous
    2016-08-19T00:52:54+00:00

    Hey Steve,

    Really sorry about that. Should have typed out clearly that it is "First Release" instead of just providing the version number.

    Thanks and sorry for the confusion about versioning!

    Cheers.

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  4. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2016-08-18T15:22:15+00:00

    I'm glad you mentioned that this is only an issue in First Release versions.  That'll narrow it down CONSIDERABLY for the MS folks.

    I'll point one of them at this discussion.

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  5. Anonymous
    2016-08-18T06:45:23+00:00

    Hi Steve,

    Thank you so much for spending so much of time on this minor issue that is really tricky.

    Yes, I had already tried "Scale to Fit Paper" option as well as the "High Quality" option .

    The printer driver has already been updated to the latest version since months ago, as an effort to ensure the printer compatibility with Windows 10.

    Unfortunately, the print out still has the 'shrunk' background.

    Yes there are quite a number of people affected by this issue, as the powerpoint template is our company's default template to use.

    The flatten PNG solution works - but I don't know how many PowerPoint files I would need to change/flatten for all the users.

    Anyway, I had attempted to print the file on a stable release (16.0.7070.2033), (to be exact, I had uninstall my First Release, installed with Stable release, and printed a copy) it printed as it was displayed. (i.e. no shrinking issue)

    I guess this is beyond something we can troubleshoot around (since this is really tricky and happened only on FujiXerox + recent Office 365 First release)

    Worst come to worst, I might just reinstall Office 365 stable release on affected users' PC.

    Again, thanks very much Steve, let's hope Microsoft product team will pick this up and fix it. :)

    Cheers.

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