Version Office 365 Outlook 16.0.12827.20200 HIGH CPU?

Anonymous
2020-06-05T16:02:57+00:00

I read where another had High CPU.  I just updated my office version the other day and now I am running very high CPU, no matter what I am running, if I run outlook it runs high, if I happen to open outlook, word, and excel (word and excel with no documents open) it will run at 100% CPU.  The Office Click to run (SxS), Outlook (32 bit), Word (32 bit), and Excel (32 bit) all run around 23%-24%.  Is there an upgrade fix for this problem or do I need to go back to a prior version.

Thanks.

Microsoft 365 Insider | Outlook | Windows

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  1. Anonymous
    2020-06-09T13:06:10+00:00

    Please have a look to my post in the following thread, the issue is the same. It is somehow related to the avalability of an internet connection when an office application is launched:

    https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-office-2019-high-cpu-usage-after/d10f9b24-5d97-43d6-a312-34678f750550

    Matteo

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  2. Anonymous
    2020-06-05T21:04:42+00:00

    Thanks,

    That is what I am looking at right now.  I am going to back up to an earlier version in May.  It won't update automatically, but ask me if I want to update (which I won;t).  I will not update for a few months until I see 20320 come out.

    Thanks.

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  3. Anonymous
    2020-06-05T20:54:20+00:00

    OK, you're on Monthly Channel, he's on Monthly Channel Targeted, which is the one that received 20320.

    You should either roll back to the prior update and then somehow hope it doesn't re-update you (I'm not sure how aggressive it is in doing that) or switch channels (if your scenario allows that).

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  4. Anonymous
    2020-06-05T20:36:44+00:00

    I checked for updates.  It says I am up to date.  I looked at my excel and it has 16.0.12827.20200 when I click on the about.  When I look at the About without checking on the button it states that I have Version 2005 (Build 12827.20268).  So this doesn't solve my problem.

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  5. Anonymous
    2020-06-05T20:25:37+00:00

    That thread reported 16.0.12827**.20320** works, so check for updates in File/Office Account.

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