Column Headers not displaying in Outlook for Mac 2016 15.20 (160315)

Anonymous
2016-03-22T14:23:09+00:00

Since updating to Outlook for Mac 2016 v15.20 (160315) via Office Insider updates, every time I click on a folder in Outlook, the text and separators on the column headers disappears.  Then, if I scroll, the (now blank) header row ultimately disappears.  This happens no matter how the contents of the folder are arranged or grouped, and impacts folders both locally and on the Exchange server.  Oddly, this only appears to happen with folders which contain items.  Folders which are empty show the headers just fine.

Is anyone else seeing this?

Microsoft 365 Insider | Outlook | MacOS

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  1. Anonymous
    2016-03-25T18:56:22+00:00

    Looks like my issue was resolved when I was able to update the device to El Capitan last night.  Specifically installed 10.11.3, and now the column headers are displaying again.  For what it's worth, I haven't installed any patches to Office since I reported this, so perhaps is unique to Yosemite.  Either way, it's fixed for me know.

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  2. Anonymous
    2016-03-24T20:35:09+00:00

    Thanks Gen.  I'll keep an eye open for it.

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  3. Anonymous
    2016-03-24T15:27:08+00:00

    Hi joelrnorton,

    Very shortly there will be a new update for Outlook Office Insider on the Mac and it has a bunch of Outlook fixes in it. Once you see the announcement (in this forum or in the twitter handle @Officeinsider) can you install it and let us know if you still see the issue?

    Gen

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  4. Anonymous
    2016-03-23T03:29:45+00:00

    Uninstall and reinstall Office on the computer and check if the problem gets fixed.

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