Python in Excel (Preview) error message appears with the trace ID is different: 687fc31bbcd642288977ca424718a311

Anonymous

Split from this thread.

Hi All,

I started with the first examples that is provided in the Python in Excel (Preview). The same error message appears, but the trace ID is different: 687fc31bbcd642288977ca424718a311

All four steps Glenn mentioned I have executed, but Python still shows unexpected failure.

Kind regards,
Ton

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6 answers

Anonymous

2023-09-11T13:59:41+00:00
Hello Ton Knijnenburg

Thank you for posting in Microsoft Community.

It seems like you are experiencing an issue using the Python in Excel wherein you encountered an error message. Let’s work together in finding the best resolution to this issue.

For me to better understand the issue, I’d like to ask a few questions:
- What is the version of your Excel app?
Here are some steps that you can try to resolve the issue:
- Make sure that you have the latest version of Python installed on your computer.
- Check if you have the latest version of Excel installed on your computer.
- Try repairing your Office installation: Repair an Office application - Microsoft Support
- Try resetting the Python environment by going to File > Options > Add-ins > Manage: Excel Add-ins > Go > uncheck the Python add-in > OK > restart Excel > go back to Manage: Excel Add-ins > check the Python add-in > OK.
If none of the suggested steps works for you. I would suggest to report this directly to our developer. In order for them to be aware about the issue that you currently facing.

Click here: Open-source libraries and Python in Excel - Microsoft Support

Regards,

Jason Guer

Microsoft Community Moderator
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