Powerpoint 16.15 (180530) Save as PDF - images are blurry

Anonymous
2018-06-04T22:02:56+00:00

Even when PDF export quality is set to high - the images on the PPT are blurry when using PDF export.  The images are fine in the PPT itself.

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Korchok 235.9K Reputation points Volunteer Moderator
2018-07-10T13:03:06+00:00

Choose Help>Check for Updates and in that dialog, check Join the Office Insider program to get early access to new releases. Then choose Office Insider Slow for fairly well-tested code or Office Insider Fast for advanced features with more bugs. Don't choose the latter on a computer you use to get work done.

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Answer accepted by question author
Anonymous
2018-07-07T06:25:42+00:00

We sincerely apologize for the experience you had, due to the recent regression! 

This issue has been fixed in Insider Slow channel since build 16.15 (180701) and in Insider Fast channel since build 16.16 (180702), and it should reach the rest of our users soon. Please update your builds and let us know if the problem is not fully resolved.

Again, thank you for helping us improve our product!

Thanks!

Lishan

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  1. Anonymous
    2018-03-08T07:11:46+00:00

    Hi Charlie,

    I could totally understand you frustration about encountering the issue.

    We are keep improving our product and would like all users to get better user experience all long. When a new update is released, most users are satisfied with creative feature and improved experience, while others think the product can be better in some scenarios. We are always trying our best to make progress on our products to meet customers’ variety needs.

    At the meantime, we value each member's reply and feedback. We welcome and encourage you to share your ideas through User Voice. The related team will check and fix it correspondingly. Your providing feedback is the best way to perfect our products and services. We appreciate your valuable insights.

    Besides, if you have any other questions, please feel free to post a new thread in this forum, we are more than willing to help you separately.

    Meanwhile, we have been aware of the situation and will fix it in later release. I will post back when this issue is fixed in new release. We appreciate your patience for waiting the further update fix.

    @ Jim,

    Thanks for your information. While based on my test, it is still not fixed in Version 16.11. Could you please share your test result at your convenient?

    Regards,

    Yoga

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  2. Jim G 134K Reputation points MVP
    2018-03-08T06:29:24+00:00

    Yoga said it is a bug that has been fixed in version 16.11. He never said anything of the sort that this is a feature.

    If you want to cut ahead in line to get the next update right now, join Insider Slow.

    What is Office Insider? - Office Support

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  3. Anonymous
    2018-03-07T14:45:08+00:00

    Hello All,

    again, this is a typical MS answer: It's not a bug, it's a feature.

    Please explain to why converting the same file on a Mac creates a file size 20 times larger than on a PC. This has ZERO to do with my Mac setup because this only happens with your products. My keynote file (imported powerpoint file) creates a pdf at pretty much the same size as the original, most of the times even smaller.

    This is proof that MS is creating a bug that wasn't there a few years ago. I have used your products for over 10 years on a Mac and not had this issue for 9 years. Only with Office 2016 for Mac this problem appeared.

    Please do not treat us users and paying customers as stupid people - your answers here in the forum sound polite but suggest that the user is the problem 99% of the time. My standpoint is very different for obvious reasons.

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