Powerpoint 16.15 (180530) Save as PDF - images are blurry

Anonymous
2018-06-04T22:02:56+00:00

Even when PDF export quality is set to high - the images on the PPT are blurry when using PDF export.  The images are fine in the PPT itself.

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Korchok 235.9K Reputation points Volunteer Moderator
2018-07-10T13:03:06+00:00

Choose Help>Check for Updates and in that dialog, check Join the Office Insider program to get early access to new releases. Then choose Office Insider Slow for fairly well-tested code or Office Insider Fast for advanced features with more bugs. Don't choose the latter on a computer you use to get work done.

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Anonymous
2018-07-07T06:25:42+00:00

We sincerely apologize for the experience you had, due to the recent regression! 

This issue has been fixed in Insider Slow channel since build 16.15 (180701) and in Insider Fast channel since build 16.16 (180702), and it should reach the rest of our users soon. Please update your builds and let us know if the problem is not fully resolved.

Again, thank you for helping us improve our product!

Thanks!

Lishan

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  1. Anonymous
    2018-07-05T03:14:40+00:00

    Hello my name is Yohandi

    It is a pleasure to have your participation in the Microsoft Community.

    Please follow the steps below

    1- Be sure that the Office applications and the operating system are updated

    It is an important requirement for the proper functioning of Office applications that they and the team are updated.

    Update history for Office 2016 for Mac

    https://support.office.com/en-us/article/update...

    2- Update the Office applications if they are not updated

    Check for Office for Mac updates automatically

    https://support.office.com/en-us/article/update...

    3- Update the printer driver

    4- Uninstall Office 2016 for Mac

    https://support.office.com/en-us/article/uninst...

    4- Download and install or reinstall Office 365 or Office 2016 on a PC or Mac

    https://support.office.com/en-us/article/downlo...

    Any other additional thing, you can create a new question.

    I wish you an excellent day! ;)

    I hope it works for you

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  2. Anonymous
    2018-07-05T03:12:02+00:00

    I use a MAC (version 10.13.5) and O365 (16.14.1) - which are the latest versions. In the last few weeks when I go to print - the fonts change on the printed version compared to what is on the screen. For example the font changes from Arial Regular to Arial Narrow, or the thickness of lines change - so that the printed version doesn't look as pretty as it was on the screen

    The same thing happens if I try to save the powerpoint as a PDF

    I have re-booted the MAC, I have checked to make sure the OS and O365 is up-to-date, and I have deleted/re-added the printers - but to no avail

    Any suggestions would be gratefully received

    regards John

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  3. Anonymous
    2018-07-05T00:11:27+00:00

    Hi Sean,

    Regarding to this issue, we have contacted our related team for further investigation. Additionally, we kindly suggest you subscribe to the following thread. For any updates, we will post there. To let other community members see the information clearly, we will lock this thread.

    Oversized arrows when printing in PowerPoint

    Thanks for your understanding.

    Cliff

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