Powerpoint 16.15 (180530) Save as PDF - images are blurry

Anonymous
2018-06-04T22:02:56+00:00

Even when PDF export quality is set to high - the images on the PPT are blurry when using PDF export.  The images are fine in the PPT itself.

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
John Korchok 235.9K Reputation points Volunteer Moderator
2018-07-10T13:03:06+00:00

Choose Help>Check for Updates and in that dialog, check Join the Office Insider program to get early access to new releases. Then choose Office Insider Slow for fairly well-tested code or Office Insider Fast for advanced features with more bugs. Don't choose the latter on a computer you use to get work done.

Was this answer helpful?

0 comments
Answer accepted by question author
Anonymous
2018-07-07T06:25:42+00:00

We sincerely apologize for the experience you had, due to the recent regression! 

This issue has been fixed in Insider Slow channel since build 16.15 (180701) and in Insider Fast channel since build 16.16 (180702), and it should reach the rest of our users soon. Please update your builds and let us know if the problem is not fully resolved.

Again, thank you for helping us improve our product!

Thanks!

Lishan

Was this answer helpful?

0 comments

616 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-06-15T15:37:10+00:00

    Thanks. This solved the problem. Much appreciated!

    Was this answer helpful?

    0 comments
  2. Jim G 134K Reputation points MVP
    2018-06-15T15:27:39+00:00

    Hi

    There is an update available, and I recommend that you install it, but the update does not address this issue.

    After updating, please click the Smile button in PowerPoint and send a Frown to Microsoft and let them know you are having trouble with this.

    Make sure your Mac has a working internet connection before checking for updates. Install Mac OS X updates followed by Office updates.

    Install Mac OS X updates first:

    To get Mac OS updates, go to the App store on your dock, and then click the Updates button to reveal available updates.

    Then Install Office Updates

    To get the update:

    1. Open any Office application
    2. Go to the Help menu and choose Check for Updates
    3. Let AutoUpdate check for and install updates
    4. Restart your Mac

    If you have any add-ins such as WebEx, Mendelay, EndNote, Zotero, TypeIt4me, etc it is essential that you install the latest updates for your add-ins.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-06-15T15:27:24+00:00

    Thank you for the information.  I assume going back to the prior version fixed the issue.  Did they mention if they were working to fix the problem and there will be an update shortly?  Also, is there a way to go back to a prior version of PowerPoint only and not have to delete all the Microsoft apps and reinstall?

    Was this answer helpful?

    0 comments