Powerpoint 16.15 (180530) Save as PDF - images are blurry

Anonymous
2018-06-04T22:02:56+00:00

Even when PDF export quality is set to high - the images on the PPT are blurry when using PDF export.  The images are fine in the PPT itself.

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Korchok 236K Reputation points Volunteer Moderator
2018-07-10T13:03:06+00:00

Choose Help>Check for Updates and in that dialog, check Join the Office Insider program to get early access to new releases. Then choose Office Insider Slow for fairly well-tested code or Office Insider Fast for advanced features with more bugs. Don't choose the latter on a computer you use to get work done.

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Anonymous
2018-07-07T06:25:42+00:00

We sincerely apologize for the experience you had, due to the recent regression! 

This issue has been fixed in Insider Slow channel since build 16.15 (180701) and in Insider Fast channel since build 16.16 (180702), and it should reach the rest of our users soon. Please update your builds and let us know if the problem is not fully resolved.

Again, thank you for helping us improve our product!

Thanks!

Lishan

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  1. Anonymous
    2018-06-20T16:11:32+00:00

    To anyone still struggling with it:

    1. Uninstall PowerPoint following these instructions (I solved it without uninstalling the rest of Office apps):

    https://support.office.com/en-us/article/how-to-go-back-to-office-2016-for-mac-15-xx-versions-from-16-xx-e88ed6c8-6fb4-40a1-9540-529000d3d20f

    1. Download and install Office 2016 v16.13.1

    https://officecdn.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/OfficeMac/Microsoft\_Office\_2016\_16.13.18052304\_Installer.pkg

    This is unacceptable by all standards of software quality assurance, especially in a SW with over for 30 years.

    To Customer Service Officer: it would save everyone else's time if you provide the direct link to the correct installer, not to the general Office update history page.

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  2. Anonymous
    2018-06-20T15:59:54+00:00

    Hi Kevin,

    We have updated the thread  the moment we received this report and forwarded it to the related team for further investigation. We have also provided a workaround to temporarily fix the issue. You can refer to Jim's reply, which is marked as answer so that each community member that opens this thread immediately sees the post on the top. Rest assured that we are working on it. Hopefully we can give you a  timeline on when it will be fixed in the near future.

    Regards,

    Sheen

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  3. Anonymous
    2018-06-20T15:09:06+00:00

    Shame we have to go thru this workaround. This same issue occurred on a previous release last January 2017 and they fixed it. Puzzling how the PDF export module continues to create recurring issues on updates.

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