Unified labeling, sensitivity icon not showing on toolbar

Anonymous
2018-12-06T19:15:09+00:00

I have migrated my labels from AIP to Security and Compliance in Office365. I have published the labels and have label policy. I have Office 2019 for Mac version 16.21 from Insider FastTrack so its completely up to date as of this post. Yet I still get no icon in any of my office applications on the Mac. I am logged in to the application using my Office365 account. Any suggestions?

Microsoft 365 Insider | Word | MacOS

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Anonymous
2018-12-10T22:02:46+00:00

Thank you for the information. I'll get this passed along.

-Jesse

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  1. Anonymous
    2018-12-18T16:07:23+00:00

    Thank you for the information. I'll get this passed along.

    -Jesse

    An update:

    I purchased an E3 subscription as this was suggested by the support at Microsoft Office 365. I figured this be a good idea since MS website shows screenshots of this working with Office 365. Downloaded Office 365. Rebooted Mac. However, this did not change anything. Still does not work on the Mac. I get no protect icon on any MS Office application. When I use Outlook online I have the protect option so it is configured correctly.

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  2. Anonymous
    2018-12-18T19:32:28+00:00

    Thank you for the information. I'll get this passed along.

    -Jesse

    An update:

    I purchased an E3 subscription as this was suggested by the support at Microsoft Office 365. I figured this be a good idea since MS website shows screenshots of this working with Office 365. Downloaded Office 365. Rebooted Mac. However, this did not change anything. Still does not work on the Mac. I get no protect icon on any MS Office application. When I use Outlook online I have the protect option so it is configured correctly.

    Update to the Update:

    Does work with Office 365, just instead of protect button you must use Encrypt button after clicking View. There is no protect button.

    For other products must go to Review and then there are permissions buttons.

    Would be way simplified if there was just a protect button instead of having dig though the ribbons for different buttons. On PC versions there is just a protect button and makes the use simpler and therefore customers would use it more.

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  3. Anonymous
    2018-12-18T21:44:08+00:00

    Thanks for the update here. I will pass this feedback along to the team.

    -Jesse

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