Has there been an update to the dimensions of the teams backgrounds? March 13, 2025

Anonymous
2025-03-13T19:17:57+00:00

We are trying to upload 1920 x 1080 custom backgrounds and we are getting an error message saying invalid size. Testing other sizes, anything square 1:1 works but gets cropped in the viewer. We also tried 1280 x 800, but same gets cropped. There isn't mention of this update in any of the update logs. What is the correct size, is there a template to follow to know what gets cropped?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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  1. Anonymous
    2025-04-09T11:56:50+00:00

    There is a workaround, which makes it possible to use larger sizes as before:

    1. Use paint's resize option to to make a 1800 x ? image and save to different folder with the same file ending
    2. Import this image to Teams
    3. Got to %localappdata%\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\Backgrounds\Uploads and look for the name of the generated image
    4. Rename your original image to that filename and copy via Windows Explorer

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  2. Anonymous
    2025-04-09T12:01:35+00:00

    Apr 7, 2025, 4:14 PM CDT

    We've resolved the issues blocking the deployment of our fix and are preparing to begin the deployment. We anticipate being able to provide a timeline for the completion of the fix deployment, and impact resolution, with our next scheduled update.

    Apr 8, 2025, 4:41 PM CDT

    We've initiated the deployment for our previously mentioned fix. We anticipate that the deployment will be complete by our next scheduled communications update, at which time we'll test to confirm that impact is remediated.

    Next update by:

    Wednesday, April 9, 2025 at 6:00 PM CDT

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  3. Anonymous
    2025-04-09T13:56:12+00:00

    Thank you! This worked for me.

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  4. Anonymous
    2025-04-09T23:13:01+00:00

    I, and my colleagues are having issues today, trying to add and use backgrounds on Teams. I didn't know there was a widespread issue. I resized the image and it appears to work. I did a search and found this forum. So as of 4;10 p.m. Pacific on April 9, 2025, it's still an issue.

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  5. Anonymous
    2025-04-10T11:34:08+00:00

    I have found a workaround. Import your images into PPT and then export from PPT as png. It's like magic!

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