Has there been an update to the dimensions of the teams backgrounds? March 13, 2025

Anonymous
2025-03-13T19:17:57+00:00

We are trying to upload 1920 x 1080 custom backgrounds and we are getting an error message saying invalid size. Testing other sizes, anything square 1:1 works but gets cropped in the viewer. We also tried 1280 x 800, but same gets cropped. There isn't mention of this update in any of the update logs. What is the correct size, is there a template to follow to know what gets cropped?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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  1. Anonymous
    2025-03-31T21:08:45+00:00

    Last week I had 1 user report she resolved the issue via Start > Apps > Installed Apps > Microsoft Teams > Advanced > reset.

    Another user later reported they resolved the issue by resizing the image to 90% of its original size (below the 1800 x 1800 size threshold, I presume).

    So it looks like there may be multiple work arounds.

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  2. Anonymous
    2025-04-02T03:51:59+00:00

    OMG! I just wasted a whole day trying to upload 1920x1080px backgrounds.
    Thank you so much for the 1200x675px tip.

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  3. Anonymous
    2025-04-02T09:12:29+00:00

    Looks like this has been fixed; at least I managed to add our standard background, that did not upload earlier.

    I have Microsoft Teams version 25072.1609.3541.7814.

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  4. Anonymous
    2025-04-02T13:51:17+00:00

    Where is this please and has anyone else had any further progress as we are still struggling to get a good enough quality background uploaded despite using the parameters mentioned in thread?

    We are on Version: 25060.205.3499.6849.

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  5. Anonymous
    2025-04-02T14:53:28+00:00

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