Has there been an update to the dimensions of the teams backgrounds? March 13, 2025

Anonymous
2025-03-13T19:17:57+00:00

We are trying to upload 1920 x 1080 custom backgrounds and we are getting an error message saying invalid size. Testing other sizes, anything square 1:1 works but gets cropped in the viewer. We also tried 1280 x 800, but same gets cropped. There isn't mention of this update in any of the update logs. What is the correct size, is there a template to follow to know what gets cropped?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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  2. Anonymous
    2025-03-25T11:36:45+00:00

    Same issue with Teams version 25060.205.3499.6849

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  3. Anonymous
    2025-03-25T06:49:49+00:00

    Users in our tenant also started encountering this problem. We will check whether the clear cache workaround works.

    UPDATE:

    For our users, the clear cache workaround does not work. Even after deleting the entire

    %localappdata%\Packages\MSTeams_8wekyb3d8bbwe\ folder, the problem persists

    Version we are using right now: 25044.2208.3471.2155.

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  4. Anonymous
    2025-03-25T04:47:26+00:00

    Unfortunately, avoiding Teams seems to be the solution that works for me...

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    4 people found this answer helpful.
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  5. Anonymous
    2025-03-24T19:59:18+00:00

    I am also facing the same issue. Hopefully this is fixed soon.

    On the photos app, there is an option that lets you resize the image. I was able to work around this by resizing it to 1280 by 720.

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    6 people found this answer helpful.
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