Has there been an update to the dimensions of the teams backgrounds? March 13, 2025

Anonymous
2025-03-13T19:17:57+00:00

We are trying to upload 1920 x 1080 custom backgrounds and we are getting an error message saying invalid size. Testing other sizes, anything square 1:1 works but gets cropped in the viewer. We also tried 1280 x 800, but same gets cropped. There isn't mention of this update in any of the update logs. What is the correct size, is there a template to follow to know what gets cropped?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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  1. Anonymous
    2025-05-08T15:15:31+00:00

    Update to the latest version. It's a bug, now fixed.

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  2. Anonymous
    2025-05-08T15:01:32+00:00

    This is happening for me as well. The image size is within the image file size limits and specifications and yet it's saying it's not accpeted. I have tried clearing cache and resetting. Please help.

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  3. Anonymous
    2025-04-14T19:06:53+00:00

    Olá!!

    Tive esse problema, entrei em contato com o suporte Microsoft via chat e me foi orientado mudar a imagem para dimensão 1800x1800. Após isso, consegui colocar a foto no background sem problemas.

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  4. Anonymous
    2025-04-14T17:58:22+00:00

    I'm now able to upload custom 1920 x1080 backgrounds........ but wasnt able to, just the same.

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  5. Anonymous
    2025-04-10T11:34:08+00:00

    I have found a workaround. Import your images into PPT and then export from PPT as png. It's like magic!

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