This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Anonymous
2023-10-10T08:48:49+00:00

I tried to install MS teams for work but it failed, please tell me what could be the reason.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2023-10-12T08:04:44+00:00

Hi ,

Please follow this thread, i was able to install teams with help of response from @Sharon
Error caa5009d - Microsoft Q&A

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  1. Anonymous
    2024-05-07T23:06:10+00:00

    Update the App Installer in Microsoft Store. This will then allow the installation

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  2. Anonymous
    2024-05-21T02:06:06+00:00

    Run the PowerShell as Administrator

    Add-AppxPackage -path "C:\YOURPATH TO THE TEAMS MSIX FILE\MSTeams-x64.msix"

    This worked for me. :)

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  3. Anonymous
    2024-05-24T15:25:38+00:00

    The solution I found that has worked on multiple Dell laptops is to install Teams BEFORE setting up Outlook or OneDrive. On a couple of laptops that would not install Teams and gave the error above, I ran Office Scrub to remove Office, Installed Teams and then reinstalled Office.

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  4. Anonymous
    2024-05-24T15:34:18+00:00

    Thank you I will try it as soon as possible

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