This app package is not supported for installation by App Installer because it uses certain restricted capabilities.

Anonymous
2023-10-10T08:48:49+00:00

I tried to install MS teams for work but it failed, please tell me what could be the reason.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-10-12T08:04:44+00:00

Hi ,

Please follow this thread, i was able to install teams with help of response from @Sharon
Error caa5009d - Microsoft Q&A

Was this answer helpful?

20+ people found this answer helpful.
0 comments

43 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-10-24T11:06:46+00:00

    Hi,

    I had also face the same issue.

    Just copy the installation file to c: drive, enter admin credential if asked, double click to install.

    That's it.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-10-24T11:41:59+00:00

    The only way it worked for me was to run powershell as admin and run this:

    Add-AppxPackage -Path $path

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-10-30T13:44:05+00:00

    The solution that worked for me was to Update the Microsoft App Installer through the Microsoft Store. It needed an update. After that, Teams For Business installed fine.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2023-11-02T21:05:06+00:00

    AH!! This is what worked for me!! I was getting the same error about the package being restricted and all. I go to the Microsoft Store and searched for "App Installer".

    At the time it was "installing" (I guess it was updating itself). Once the install finished I was able to install Teams using the same executable that was giving me errors before.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments